Insurance claims and patient payments drive the revenue stream for most EMS companies. Since the larger portion of that income is generated through insurance payers, the value of patient payment processing is often overlooked, despite the fact that the number of uninsured patients is rising. By providing an integrated patient billing solution, ProMed Services will convert your patient claims into cash.

All patient statements are run through an Address Correction Service where addresses are verified through the United States Postal Service. Once through the ACS, our customized statements are laser printed on high-grade stock paper and sent to the patient via first class mail every 21 days.

Telephone follow-up with the patient is an ongoing part of maximizing the recovery of your patient pay receivables. Our processes include diligent telephone follow-up with each patient to ensure prompt payment of their claim.